General Terms and Conditions


Member, including itself, its officers, employees, contractors, agents, and representatives that will be using the Services under this Agreement, represents and warrants to FH+H, PLLC dba Chisel (“Chisel”), that it: (i) is authorized to practice law in the Commonwealth of Virginia; (ii) is not currently revoked, debarred or suspended, or has not been revoked, debarred or suspended from practicing law in the Commonwealth of Virginia; (iii) will abide by all applicable local, state and federal laws, regulations, orders, and statutes; (iv) will abide by the Virginia State Bar Professional Guidelines; and (v) is not and will not represent itself as part of FH+H, PLLC. Member shall immediately notify Chisel if any of the representations or warranties stated herein are no longer accurate.


(a) Services. Subject to the terms and conditions of this Agreement, including any attachments, exhibits, addenda, agreements incorporated by reference, and any other policies Chisel makes available to the Member from time to time, during the Term (defined below), Chisel will use commercially reasonable efforts to provide the Member with the following general services (the "Services"): • Non-exclusive access to Flex Desks, Quiet Room, and Phone Rooms (reserved using Booking Credit, otherwise first come, first serve basis) • Reserved Desk and Private Office options • Use of Conference rooms and Huddle Rooms (reserved using Booking Credit) • Maintenance of Chisel spaces, including furnishings and HVAC services, during Business Hours • Access to Chisel events and classes • Access to Chisel directory, community board, and network • Access to Broadband Internet • Use of Shared Printer/Copier/Scanner (uses Booking Credits) • Access to Secured shredding • Non-exclusive access to the Forge Kitchen/Cafe Lounge Area with Coffee/Tea/Filtered Water, Nitro Coffee, and Beer (subject to availability, must be 21+ and drink responsibly) • Monthly Booking Credits (do not rollover)
• Mail/package handling options • Lockable storage options • Private phone line option (no call answering services)

(b) Business Days/Hours. Chisel’s normal business hours are generally from 9AM to 5:30PM on normal Business Days, excluding the days prior to bank/government holidays, when Business Hours generally end at 2PM, (the “Business Hours”). Chisel’s normal business days are Monday through Friday, excluding bank/government holidays, (“Business Days”). Chisel reserves the right to designate up to three additional Business Days as holidays.

(c) Chisel Reserved Rights. Chisel reserves all rights to modify, amend, change, or terminate any Services, plans, fees, policies or procedures at any time by providing oral or written notice to the Member. Chisel may access Member’s Private Office or Storage Locker, with or without notice, in connection with Chisel’s provision of the Services, or for health, safety or emergency purposes. All other Chisel areas are common areas and may be accessed by Chisel at any time for any reason, with or without notice. Chisel reserves the right to move furniture or alter the Chisel spaces, including without limitation, the Flex Desks, Reserved Desks, Private Offices, Quiet Room, Phone Rooms and the Forge, with or without notice, provided that any changes will not substantially reduce the Member’s square footage unless Chisel has given the Member thirty (30) days’ notice of such reduction. Chisel may, but is not required to, monitor or video record the Chisel space(s) and premises for security reasons.

(d) Space Availability. Chisel conference, huddle, and telephone rooms are generally for non-exclusive use and may be used on a first come first serve basis, unless reserved through Chisel using Booking Credit. Chisel does not guarantee that a Member may be able to reserve a particular Chisel space. If Chisel is unable to grant a reservation for any reason, Chisel will not be subject to any liability related to such inability, nor will such failure affect the validity of this Agreement.


(a) Membership Fee. Upon execution of this Agreement, Member shall pay to Chisel the first Monthly Membership Fee payment, plus a one-time Refundable Deposit (defined below) if applicable, as set forth in the Chisel Member Guide, incorporated herein by reference. Thereafter, Member shall pay to Chisel for the Services the Monthly Membership Fee on or prior to the first day of each month following the date of this Agreement, without notice or demand. In the event the Term commences on any day other than the first day of a calendar month, the Monthly Membership Fee for such partial month shall be prorated based upon the actual number of days of the Term during such month. All payments under this Agreement shall be made in U.S. Dollars, by major credit card, wire, Paypal, or Swipe.

(b) Refundable Deposit. If applicable, Member shall pay to Chisel a one-time Refundable Deposit fee, the amount of which is set forth in the Chisel Member Guide. The Refundable Deposit will be held as a retainer for performance of all of Member’s obligations under this Agreement and is not intended to be a reserve from which fees may be paid. In the event Member owes Chisel other fees, Member may not rely on deducting them from the Refundable Deposit, but must pay them separately. Chisel will return the Refundable Deposit, or any balance after deducting outstanding fees and other costs due to Chisel, to Member within thirty (30) days (or earlier if required by applicable law) after the later of (1) the termination or expiration of this Agreement and (2) the date on which Member provides to Chisel all account information necessary for Chisel to make such payment. Return of the Refundable Deposit is also subject to Member’s complete performance of all its obligations under this Agreement, including any obligations applicable following termination or expiration of this Agreement. The Refundable Deposit is in no way a limitation of Member’s liability under this Agreement.

(c) Booking Credits. Each month, the Member will receive a certain number of credits (“Booking Credits”) for conference room use, reservations, copies, printouts and other products and services Chisel may offer from time to time. Booking Credits may not be rolled over from month to month. Booking Credits cannot be transferred, exchanged or sold, are nonrefundable, and have no value upon termination or cancellation of membership and/or this Agreement. If the Booking Credits are exceeded, Member will be responsible for paying fees for such overages. All overage fees are subject to increase from time to time, upon thirty (30) days advanced written notice to Member.

(d) Late Fee. Fees received from the Member will be first applied to any balances which are in arrears and to the earliest month first due. If payment for the Membership Fee or any other accrued and outstanding fee is not made within forty-eight (48) hours of when such payment is due, Member will be responsible for a late charge of five percent (5%) of the overdue amount, not to exceed the applicable legal limit. Chisel may at any time suspend or terminate Services to Member if any payment remains overdue for longer than forty-eight (48) hours past its respective due date.


This Agreement shall be effective when accepted by Chisel and the Member online through Nexudus or when Member begins to receive Services from Chisel, whichever is earlier (the “Effective Date”); provided that Chisel shall have no obligations to provide Member with Services until the later of: (i) the date on which payment of Member’s Refundable Deposit and the first month’s Membership Fee has cleared, or (ii) August 1, 2017. This Agreement shall continue on a month-to-month basis, and the Term shall run from the Effective Date until terminated in accordance with Section 5 below.


(a) Termination by Member. Member may terminate this Agreement at any time, unless agreed to otherwise by Chisel and Member, by delivering to Chisel a completed Member Exit Form. Member shall continue to be bound by the survival provisions set forth in Section 9(g), regardless of termination or expiration of this Agreement.

(b) Termination by Chisel. At its sole discretion, Chisel may suspend Services or immediately terminate this Agreement: (i) upon breach of this Agreement by Member or any of Member’s officers, employees, contractors, invitees, guests, agents or representatives; (ii) upon termination, expiration or material loss of Chisel’s rights in the premises which contain the Chisel space; (iii) if any outstanding fees are overdue after forty-eight (48) hours; (iv) if Member or any of Member’s officers, employees, contractors, invitees, guests, agents or representatives, fail to comply with the terms and conditions of this Agreement, the Chisel Network Agreement, the Chisel Member Guide or any other policies or instructions provided to Member by Chisel either in writing or orally; or (v) at any other time, when Chisel, in its reasonable discretion, sees fit to do so. Member will remain liable for past due amounts, and Chisel may exercise its rights to collect due payment, despite suspension, termination or expiration of this Agreement.

(c) Removal of Property. Prior to the termination or expiration of this Agreement, Member will remove all of its, its officers, employees, contractors, invitees, guests, agents or representative’s property from the Chisel space(s) and premises. Chisel will be entitled to dispose of any property remaining in or on the Chisel space(s) and premises after the termination or expiration of this Agreement and will not have any obligation to store such property, and Member waives any claims or demands regarding such property or Chisel’s handling of such property. Member will be responsible for paying any fees reasonably incurred by Chisel regarding such removal. Following the termination or expiration of this Agreement, and/or the termination or expiration of mail/package handling services, Chisel will not forward or hold mail or other packages delivered to Chisel. Member shall arrange for mail forwarding services with the United States Postal Service prior to such termination or expiration.


Member and Chisel are independent parties, and Member’s agreement with Chisel shall not be deemed to create a fiduciary or agency relationship, a firm, partnership, joint venture, or lease. Neither party will in any way misrepresent this relationship.

(a) Premises. The Chisel space and premises remains Chisel’s property subject to its lease and in Chisel’s possession and control. Notwithstanding anything in this Agreement to the contrary, the parties agree that their relationship is not that of landlord-tenant or lessor-lessee and this Agreement in no way shall be construed as to grant Member any title, easement, lien, possession or related rights in Chisel’s business, the premises, or anything contained in or on the premises. This Agreement creates no tenancy interest, leasehold estate, or other real property interest.

(b) No Firm Relationship. Member, its officers, employees, contractors, agents or representatives, shall not represent to any third party, client, person or entity that it is affiliated or related in any way to FH+H, PLLC or FH+H, PLLC’s parents, subsidiaries, affiliates, officers, employees, contractors, agents, or representatives. Member shall make clear in its engagement letters, and any relevant correspondence with its clients or potential clients, that the client is only represented by Member, and not FH+H, PLLC.

(c) Trademarks. Member shall not use the words “FH+H”, “FH+H, PLLC”, “Fluet, Huber + Hoang, PLLC” or “Fluet & Associates, PLLC” in any name, logo or other means of identifying Member or its business without the written consent of FH+H, PLLC dba Chisel. Member may not use any of FH+H’s logos, designs, servicemarks or trademarks for any purpose without the advanced written consent of Chisel. Chisel may use Member’s name or mark on its website and other print and electronic publications for advertising and marketing purposes, unless Member objects to such use by sending written notification of such objection to Chisel.


(a) Incorporation of Rules and Policies. Member, for itself, its officers, employees, contractors, agents, representatives, guests, or invitees, agrees to abide by all rules, policies and/or procedures set forth by Chisel either in writing or orally, as may be amended from time to time by Chisel in its sole discretion. All Chisel agreements, rules, policies and procedures, including without limitation, the Chisel Member Guide, Chisel Network Agreement, and the Non-Disclosure Agreement, are hereby incorporated by reference and shall have the same force and effect as if fully stated herein.

(b) Chisel Rules. In addition to any rules, policies and/or procedures that may be set forth by Chisel, Member agrees for itself, its officers, employees, contractors, agents, representatives, guests, or invitees, to:
• Not engage in activities that are dangerous, disruptive, offensive, or illegal. • Not attach anything to the walls, alter offices/furniture, or bring in additional furniture without prior written permission of Chisel. • Not misrepresent itself to Chisel, other members of Chisel, or the public in connection with Chisel. • Not violate the Non-Disclosure Agreement which is attached as Exhibit A hereto. • Not practice law in Chisel space(s) that requires frequent visits by individual clients rather than corporate clients. This could include family law, personal injury, local criminal, and individual immigration law. • Not make a copy of any keys or access cards. • Not install any additional locks, unless Member receives prior written permission from Chisel. • Not admit any guests to Chisel without registering the guest in advance IAW Chisel Policies. Member is responsible for ensuring its guests follow Chisel rules (including, without limitation, those pertaining to the consumption of alcohol). • Not sublet any desks or office space. • Not bring pets (excluding service animals), without the prior written permission of Chisel. • Not store any dangerous, illegal, or offensive items in storage lockers, desks or offices.

(c) Additional Representations. In addition to the representations and warranties made herein, Member for itself, its officers, employees, contractors, agents, and representatives represents and warrants that it: • Has not used a broker or relator in connection with this Agreement. • Is at least 21 years of age, will drink responsibly, and will not provide alcohol to anyone under 21 years of age. • Is not an entity or individual listed on the Specially Designated Nationals and Blocked Persons List published by the U.S. Department of Treasury, as updated from time to time, and will not violate or cause Chisel to violate any U.S. economic sanctions laws. Member shall immediately notify Chisel if this representation is no longer accurate during the Term of this Agreement.


(a) Non-Disclosure Agreement. Member agrees to execute and abide by the Non-Disclosure Agreement, incorporated as Exhibit A hereto, and shall have its officers, employees, contractors, agents or representatives execute and abide by the same. Member acknowledges that it has proper procedures in place to protect its clients’ confidential information, and will not attempt to access Chisel’s or any other member’s confidential information, including without limitation client information. Member further agrees that if it obtains, by any means and/or for any reason, any of FH+H, PLLC’s or any Chisel member’s client information, it shall hold such information in strict confidence and treat such client information as protected by the attorney-client privilege and/or attorney work product privilege, and with at least the same degree of care that it treats its own client information.

(b) Technology Release. In order to utilize all the functionalities offered by Chisel, it may be necessary to install software onto a Member's computer, tablet, mobile device or other electronic equipment. In addition, from time to time, at a Member's request, Chisel or an affiliate, or Chisel or their agent or service provider, may help troubleshoot problems a Member may have in trying to access certain functionalities, such as printing or accessing the Internet. Regarding the foregoing, Member agrees that Chisel and its affiliates: (i) are not responsible for any damage to any Member's computer, tablet, mobile device or other electronic equipment, or otherwise to Member's system, related to such technical support or downloading and installation of any software; (ii) do not assume any liability or warranty in the event that any manufacturer warranties are voided; and (iii) do not offer any verbal or written warranty, either expressed or implied, regarding the success of any technical support. Nothing in this provision or Agreement shall obligate Chisel to provide any technical services or assistance to the Member.

(c) WAIVER OF CLAIMS. To the extent permitted by law, Member, on its own behalf and on behalf of Member’s officers, employees, contractors, agents, representatives, guests and invitees, waive any and all claims and rights against Chisel and Chisel’s landlord(s) at the premises and Chisel’s affiliates, parents, and successors and each of Chisel’s and its employees, assignees, officers, members, agents and directors (collectively, the "Chisel Parties") resulting from injury or damage to, or destruction, theft, or loss of, any property, or person.

(d) LIMITATION OF LIABILITY. The aggregate monetary liability of any of the Chisel Parties to Member or Member’s officers, employees, contractors, agents, representatives guests or invitees for any reason and for all causes of action, will not exceed the total Membership Fees paid by Member to Chisel under this Agreement in the twelve (12) months prior to the claim arising. None of the Chisel Parties will be liable under any cause of action, for any indirect, special, incidental, consequential, reliance or punitive damages, including loss of profits or business interruption. Member acknowledges and agrees that Member may not commence any action or proceeding against any of the Chisel Parties, whether in contract, tort, or otherwise, unless the action, suit, or proceeding is commenced within one (1) year of the cause of action's accrual. Notwithstanding anything contained in this Agreement to the contrary, Member acknowledges and agrees that Member shall not commence any action or proceeding against any of the Chisel Parties other than the Chisel Party you are directly contracting with hereunder and the assets of such person for any amounts due or for the performance of any obligation in connection with this Agreement.

(e) Indemnification. Member will indemnify the Chisel Parties from and against any and all claims, including, without limitation, third party claims, damages, liabilities, and expenses including, without limitation, reasonable attorneys' fees, resulting from (i) any breach of this Agreement, or (ii) any act or omission, by Member or Member’s officers, employees, contractors, agents, representatives, guests, or invitees. Member is responsible for the actions of and all damages caused by all persons or property that Member or Member’s officers, employees, contractors, agents, representatives, guests, or invitees invite to enter any of the Premises. Member shall not make any settlement that requires a materially adverse act or admission by Chisel or imposes any obligation upon any of the Chisel Parties without Chisel’s written consent. None of the Chisel Parties shall be liable for any settlement made without its prior written consent.

(f) Insurance. Insurance. Member is responsible for maintaining, at its own expense and at all times during the Term, professional liability insurance, personal property insurance and commercial general liability insurance covering Member and its officers, employees, or agents for property loss and damage, and injury to Member’s officers, employees, agents, representatives, clients, guests or invitees, in form and amount appropriate to Member’s business. Member waives any rights of subrogation Member may have against Chisel and the landlord of the applicable premises. Member shall provide proof of insurance upon our request..

(g) Other Members. Chisel does not control and is not responsible for the actions of other member entities, member individuals, or any other third parties. If a dispute arises between member entities, member individuals or their invitees or guests, Chisel shall have no responsibility or obligation to participate, mediate or indemnify any party.


(a) Choice of Law; Venue. This Agreement shall be governed by, construed, and enforced in accordance with the laws of the Commonwealth of Virginia without application of its conflict of laws principles. Any claim or controversy arising out of or related to this Agreement or the Services shall be brought in state or federal court located in the Commonwealth of Virginia.

(b) Updates and Amendments. Chisel may from time to time update this Agreement and will provide notice to Member of these updates. Member will be deemed to have accepted the new terms of the Agreement thirty (30) days after the date of notice of the update(s). Continued use of the Services beyond this time will constitute acceptance of the new terms. No amendments or modifications may be made to this Agreement without the written consent of Chisel.

(c) Waiver. Neither Party shall be deemed by any act or omission to have waived any of its rights or remedies hereunder unless such waiver is in writing and signed by the waiving Party.

(d) Subordination. This Agreement is subject and subordinate to Chisel’s lease agreement with its landlord of the premises and to any supplemental documentation and to any other agreements to which Chisel’s lease with such landlord is subject to or subordinate. However, the foregoing does not imply any sublease or other similar relationship involving an interest in real property.

(e) Extraordinary Events. Chisel will not be liable for, and will not be considered in default or breach of this Agreement on account of, any delay or failure to perform as required by this Agreement as a result of any causes or conditions that are beyond Chisel’s reasonable control, including without limitation (i) any delays or changes in construction of, or Chisel’s ability to procure any space in, any premises, and (ii) any delays or failure to perform caused by conditions under the control of our landlord at the applicable premises.

(f) Severable Provisions. Each provision of this Agreement shall be considered severable. To the extent that any provision of this Agreement is prohibited, this Agreement shall be considered amended to the smallest degree possible in order to make the Agreement effective under applicable law.

(g) Survival. Provisions related to the payment of outstanding amounts, confidentiality, removal of property, and indemnification, and all other provisions of this Agreement reasonably expected to survive the termination or expiration of this Agreement will do so.

(h) Headings. The headings in this Agreement are for convenience only and are not to be used to interpret or construe any provision of this Agreement. Any use of "including," "for example" or "such as" in this Agreement shall be read as being followed by "without limitation" where appropriate.

(i) Assignment. Member may not transfer or otherwise assign any of its rights or obligations under this Agreement (including by operation of law) without Chisel’s prior consent. Chisel may assign this Agreement without Member’s consent.

(j) Entire Agreement. This Agreement, including any forms, policies and agreements incorporated by reference, constitutes the entire agreement between the Parties relating to the subject matter hereof and shall not be changed in any manner except by a writing executed by Chisel or as otherwise permitted herein. All prior agreements and understandings between the Parties regarding the matters described herein have merged into this Agreement.


This non-disclosure agreement (“NDA”) between FH+H, PLLC, DBA CHISEL, a Virginia professional limited liability company (“Discloser”), and CHISEL MEMBER (“Recipient”). Whereas, Discloser has certain confidential information that it may disclose to the Recipient for the purpose of providing services under the Chisel Membership Terms & Conditions (the “Agreement”) entered into between the parties (the “Purpose”), Recipient agrees to be bound by the following terms and conditions set forth in this NDA.


1 - Confidential Information. “Confidential Information” means:

(a) any information disclosed by the Discloser to the Recipient before the end of the Term (whether disclosed in writing, orally or otherwise) that at the time of disclosure: (i) was marked as “confidential”; or (ii) should have been reasonably understood by the Recipient to be confidential; and

(b) any information pertaining to the Discloser’s current or potential business, including, but not limited to the Discloser’s, the Discloser’s client’s or its client’s information, products, services, litigation, settlements, negotiations, transactions, files, records, matters, agreements, communications, work product, projections, computer programs, applications, software, experimental or developmental work, technological information, contracts, specifications, manuals, processes, financial information, client information, intellectual property, trade secrets, or original works of authorship. Notwithstanding anything to the contrary herein, Recipient, for itself, its officers, employees, contractors, representatives, or agents, agrees not to access, or attempt to access, any of Discloser’s, or any other member or third party located in the premises, confidential information, including without limitation: (i) client names, files, communications, or records; (ii) client information; (iii) passwords; (iv) networks (unless expressly provided otherwise); or (v) mail, fax, voicemail, or emails.
Recipient further agrees that if it obtains, by any means and/or for any reason, any of Discloser’s, FH+H, PLLC’s or any Chisel member’s client information, it shall hold such information in strict confidence and treat such client information as protected by the attorney-client privilege and/or attorney work product privilege, and with at least the same degree of care that it treats its own client information.

2 - Term. This NDA will come into force on the date first stated above and will continue in force indefinitely, unless and until terminated in accordance with Clause 4.

3 - Confidentiality obligations

3.1 The Recipient agrees and undertakes:

(a) that it will keep all Confidential Information strictly confidential and will not disclose any part of it to any other person without the Discloser’s prior written consent;

(b) that it will use the same degree of care to protect the Confidential Information as it uses to protect its own confidential information of a similar nature, being at least a reasonable degree of care; and

(c) that it will act in good faith at all times in relation to the Confidential Information.

3.2 Notwithstanding Clause 3.1(a), the Recipient may disclose the Confidential Information to its officers and employees who are bound by a written agreement, in terms at least as restrictive as this NDA, to protect the confidentiality of the Confidential Information.

3.3 This Clause 3 imposes no obligations upon the Recipient with respect to Confidential Information which:

(a) is known to the Recipient before disclosure by the Discloser, and is not subject to any obligation of confidentiality; or

(b) is or becomes publicly known through no act or default on the part of the Recipient.

3.4 The restrictions in this Clause 3 do not apply to the extent that any Confidential Information is required to be disclosed by any law or regulation, or judicial or governmental request or order. However, the Recipient shall:

(a) provide the Discloser with prompt notice of any such request or requirement before disclosure so that the Discloser may seek an appropriate protective order or other appropriate remedy; and

(b) provide reasonable assistance to the Discloser in obtaining any such protective order.

4 - Termination

4.1 Either party may terminate this NDA forthwith at any time by giving thirty (30) days advance written notice of termination to the other party.

4.2 Upon and following termination of this NDA:

(a) Clause 5.3 shall continue to apply; and

(b) the provisions of Clause 3 shall continue to apply in relation to Confidential Information disclosed before the end of the Term and any FH+H, PLLC or Chisel member client information, regardless of when or how such information was disclosed. Recipient shall continue to maintain any information disclosed before termination in strict confidentiality; and

(c) Recipient shall return or certify destruction of Confidential Information upon the Discloser’s request.

4.3 Termination of this NDA will not affect either party's accrued rights as at the date of termination.

4.4 Subject to Clauses 4.2 and 4.3, upon termination, all the provisions of this NDA will cease to have effect.

5 - General

5.1 If a Clause of this NDA is determined by any court or other competent authority to be unlawful and/or unenforceable, then such Clause shall be modified to reflect the intent of the parties and the other Clauses of this NDA will continue in effect.

5.2 This NDA may not be varied except by a written document signed by each of the parties. No waiver of a breach, failure of any condition, or any right or remedy contained in or granted by this NDA will be effective unless it is in writing and signed by the party waiving the breach, failure, right, or remedy. No waiver of any breach, failure, right, or remedy will be deemed a waiver of any other breach, failure, right, or remedy, whether or not similar, and no waiver will constitute a continuing waiver, unless the writing so specifies.

5.3 Discloser may assign this NDA upon written notice to Recipient. Recipient may not without the prior written consent of the Discloser assign, transfer, charge, license or otherwise dispose of or deal in this NDA or any rights or obligations under this NDA.

5.4 Nothing in this NDA obligates either party to proceed with any transaction between them, and each party reserves the right, in its sole discretion, to terminate the Purpose contemplated by this NDA in accordance with the Agreement, and to cease further disclosures, communications, or other activities under this NDA on written notice to the other party. Any commitment to proceed with a transaction will be set forth in a separate agreement signed by the parties.

5.5 This NDA and the Agreement constitutes the entire agreement between the parties in relation to the subject matter of this NDA, and supersedes all previous agreements, arrangements and understandings between the parties in respect of that subject matter.

5.6 This NDA will be governed by and construed in accordance with the laws of the Commonwealth of Virginia; and the courts of Virginia will have exclusive jurisdiction to adjudicate any dispute arising under or in connection with this NDA.


Member Name:

Membership Services to be Terminated:

Move-out Date and Time (if applicable):

Effective Termination Date:

I certify that I have returned in good condition, ordinary wear and tear excepted, to FH+H, PLLC, DBA CHISEL all Chisel property, including without limitation, keys, access cards, furniture, equipment, and any and all confidential information.

Signature Name: Title:


1 The Forge area is a common area, intended only for temporary use.

2 If you select the mail/package handling service, Chisel will make a reasonable effort to notify Member of packages and certified mail, however Member is responsible for checking for deliveries, especially if a delivery is time sensitive.    

3 Chisel reserves the right to change or amend the acceptable means of payment, and the right to charge an additional service fee to offset the processing costs of any means of payment.